Tuesday, February 6, 2018

How to keep up with CX during the holiday rush

TechTarget
Business Technology Research     February 06, 2018
TechTarget
IN THIS ISSUE
How to keep up with CX during the holiday rush
SPONSORED BY: Zendesk
According to Zendesk, retailers see a 42% average increase in support volumes during the holiday season. How can you keep up with providing customers a great CX during such a busy time? Learn how you can develop a strategy for keeping your CX great and stay on your customers' "nice" lists.
5 questions that ensure successful digital-driven objectives
SPONSORED BY: Commvault
As an IT professional, no doubt you may already be weary of the phrase "digital transformation." Before embarking on your journey, read this resource to examine 5 essential questions IT must answer in order to prepare your enterprise for its digital initiatives successfully.
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