| Chatbots, virtual assistants, and more: AI’s business impact in 2018 | |
| Amidst all the hype surrounding AI technology, application development and delivery (AD&D) pros are on the frontline in learning how to use AI in customer service and sales – and those businesses unable to leverage AI in 2018 may soon find that they’ve fallen behind the competition. In today’s featured resource, the experts at Forrester examine how AI is disrupting customer service and sales strategies in 2018, as well as what you should be doing about it. Read on to learn about:
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