Machine learning use case to ID unhappy employees

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Latest Technology News & Expert Advice     May 17, 2018

Issue Highlights: Machine learning use case to ID unhappy employees Tackling the 'ask me anything' challenge of a conversational interface What's the difference between chatbots and virtual assistants? Optimizing an artificial intelligence architecture: The race is on With machine learning models, explainability is difficult and elusive

Machine learning use case to ID unhappy employees Telus International CIO Michael Ringman analyzes the machine learning use case he launched to curb high attrition rates in call centers. Read Now

Tackling the 'ask me anything' challenge of a conversational interface IBM researchers discuss the challenge of designing conversational interfaces where the potential incoming questions are limitless. The solution: narrowing the scope and training end users. Read Now

What's the difference between chatbots and virtual assistants? Forrester's Thomas Husson gives his take on the difference between virtual assistants and chatbots. He says one is closer to a 'dynamic FAQ' and the other is a third-party aggregator. Read Now

Optimizing an artificial intelligence architecture: The race is on As AI architecture improves and costs decrease, experts say enterprise adoption will go up, spurring yet more innovation and benefits for businesses and AI vendors alike. Read Now

With machine learning models, explainability is difficult and elusive The enterprise's demand for explainable AI is merited, say experts, but the problem is more complicated than most of us understand and possibly unsolvable. Read Now

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