How AIOps is shaping the success of remote call centersThe trend of consolidating offices and embracing remote work is a hallmark of the modern enterprise, as a wealth of new connected technologies allow businesses to run a less headquarters-centric operation. | | | | | EHRs, "Ditch the Disk" and the latest digital transformation in healthcareIn healthcare, improving "the business" goes hand-in-hand with saving lives, or at the very least keeping individuals and their data safe and well – areas where digital transformation could theoretically be making a huge difference. | | | | Branch offices in 2020: New traffic patterns gain steamNot only are branch offices growing in number as enterprises ramp up decentralization, but so is the data being generated at the branch and where that traffic goes. | | | | |
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