Dear David,
While 90% of data generated is unstructured, less than 1% of it is ever analyzed. By combining text analytics methods such as Natural Language Processing (NLP) with data visualization, sentiment analysis and topic identification can help you develop insights into unstructured data for a more comprehensive view of your customers and their attitudes.
Join this webinar to learn how sentiment analysis and topic identification can help you discover net-new market opportunities and consumer segments. In this session, we'll share:
- Top customer experience trends
- Modern business use cases for sentiment analysis
- Demonstrated examples using NLP and TIBCO Spotfire native Python data functions
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