| CX: What to learn from high-level executives | |
| Sponsored by: Salesforce.com | |
| \Retailers have invested heavily over the past two decades in the tools they need to become customer-centric. But the unprecedented pace of change in demand, competitive pressure, and technology has transformed what it means to serve customers. This report is the result of 20 interviews and 200 surveys of executives from non-food retailers with high online penetration, and brand manufacturers with high direct-to-customer revenue. Learn what your organization can do to offer a personalized blend of products, services and experiences to customers with an adaptive network of business partners. Take Cole Haan’s partnership with ApplePay and Pinterest for example.v | |
| |
| | |
| ABOUT THIS EMAIL | |
| | |
| This email is published by the TechTarget Business Applications and Architecture Media Group. Copyright 2017 TechTarget, Inc. All rights reserved. Designated trademarks and brands are the property of their respective owners. To unsubscribe from all TechTarget Business Applications and Architecture Media Group. Go to unsubscribe. TechTarget Business Applications and Architecture Media Group, 275 Grove Street, Newton, MA 02466 Contact: webmaster@techtarget.com When you access content from this newsletter, your information may be shared with the sponsors of that content as described in our Privacy Policy. |
Posts
No comments:
Post a Comment