Friday, June 23, 2017

Time Warner standardizes legacy ITSM systems with one solution

 
Time Warner standardizes legacy ITSM systems with one solution
Sponsored by: ServiceNow
Time Warner Inc., a global media and entertainment leader, had three main operating divisions all with different IT infrastructures, leading to:
  • Duplication
  • Lack of standardization
  • Increased costs
Time Warner needed to standardize.

They decided to replace their legacy ITSM tools with one standard system that included incident, problem, change, asset, configuration, release, and knowledge management.

Access this case study to learn more about Time Warner’s solution and how it impacted their bottom line.
VIEW NOW

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