| Why IT is failing to prevent service outages and what to do about it | |
| Sponsored by: ServiceNow | |
| IT provides the mission-critical services that your business can't survive without, but IT is still plagued by service availability and performance issues. Service outages are killers, hurting both your bottom line and your reputation. You can have multiple tools to located issues, but if they aren't all connected, you'll waste time, effort, and capital eliminating duplicate data. Access this white paper to learn how current approaches to providing IT services are failing, why you need service-aware event management, and how you'll handle service issues in the near future. | |
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