6 FAQs answered about cloud contact centers

The latest white papers, case studies and product information

Business Technology Research     April 11, 2018

IN THIS ISSUE 6 FAQs answered about cloud contact centers A path to optimize big data with real-time insights The evolution of data governance: Big data, compliance, and beyond Frost & Sullivan: Customer Engagement is Ripe for Change Machine learning and UBEA: Your new powerful security approach

6 FAQs answered about cloud contact centers SPONSORED BY: West UC Selecting the best cloud-based cloud contact center strategy can be overwhelming. To help, this white paper answers 6 FAQs about cloud contact centers. Read More

A path to optimize big data with real-time insights SPONSORED BY: IBM The IBM Db2 database software is designed to enable speed-of-thought analytics without the constraints of other in-memory databases. Learn more about how it can work with a hybrid cloud set-up and push data closer to users. Read More

The evolution of data governance: Big data, compliance, and beyond SPONSORED BY: IBM Learn about recent updates to data governance and its key drivers, such as compliance, self-service analytics, big data, and data monetization. Read More

Frost & Sullivan: Customer Engagement is Ripe for Change SPONSORED BY: Genesys Customers want fast access to information and immediate problem resolution on any device, from any location, at any time. It's up to IT to build the foundation for this digital transformation—and increasingly, it's cloud-based. Make sure your IT team is on track to deliver. Read More

Machine learning and UBEA: Your new powerful security approach SPONSORED BY: Hewlett Packard Enterprise Utilize this 40-page CISO's guide to machine learning to learn how combining all of a user's data along with machine learning insights, UBEA becomes a powerful approach to detecting threats inside an organization and empowers analysts with new threat hunting capabilities. Read More

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