Monday, April 9, 2018

Apple enters the contact center with Business Chat

Networking Digest
A roundup of network technology content from TechTarget|April 9, 2018
TechTarget
FEATURED STORY
Apple Business Chat taps consumer comfort zone
by Jonathan Dame, News Writer

Apple is partnering with a handful of large businesses for the beta release of Apple Business Chat. The messaging service should help Apple compete with Facebook and Google in the enterprise market. (SearchUnifedCommunications.com)

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NEWS
 
Russian hackers target opening in Cisco switch security
Russian hackers are suspected of targeting a utility flaw to bypass Cisco switch security and penetrate enterprise networks and critical U.S. infrastructure. (SearchNetworking.com)
 
Four SDN vendors cited for their technologies in report
An IDC report named Apstra, Big Switch Networks, Plexxi and Pluribus Networks as SDN providers to watch; Martello aims to validate Elfiq-based SD-WAN; and Aryaka extends to China. (SearchSDN.com)
 
Juniper Security Director helped by Cyphort analytics

Cyphort analytics is now a part of Juniper Security Director. Juniper has introduced integration between the policy manager and the Cyphort security software acquired last year. (SearchNetworking.com)

 
Meta Networks NaaS offers SD-WAN, VPN, cloud connectivity
Startup Meta Networks has debuted its network as a service. The company's first offering delivers SD-WAN, security, VPNs and multi-cloud connectivity in an internet-based WAN. (SearchNetworking.com)
 
Cisco Jabber client gets multiline calling, bot developer kit

The latest version of the Cisco Jabber client supports multiline calling and includes developer tools for building bots. The upgrades demonstrate the vendor's continued commitment to its on-premises UC product. (SearchUnifiedCommunications.com)

 
New Microsoft Teams features on deck, but more work needed
Microsoft has made progress, as it moves Skype for Business features into Microsoft Teams. But more capabilities, especially enterprise voice features, are needed. (SearchUnifiedCommunications.com)
 
Integrate endpoint management systems for better security

Networking bloggers discuss combining endpoint management systems with security, thorny wireless devices and the logic of an IXP atop a VXLAN infrastructure. (SearchNetworking.com)

 
IBM Watson Assistant offers flexibility, data privacy
IBM has released a toolkit for building enterprise-grade virtual assistants. The IBM Watson Assistant is highly customizable and lets businesses keep their data private. (SearchUnifiedCommunications.com)
EXPERT ADVICE
 
Demands of the edge drive IEEE 802.3bt standard

The new IEEE 802.3bt standard focuses on Power over Ethernet to improve efficiency and support the proliferation of edge devices, from lighting systems to point-of-sale. (SearchNetworking.com)

 
Big data network analytics: The next big thing
In this issue of Network Evolution, read insights from network professionals who are beginning to apply big data network analytics, machine learning and AI and what enterprises expect from these tools as the industry develops them. (SearchNetworking.com)
 
How to bridge the network engineering skills gap
Training for new network engineering skills should emphasize basic concepts behind building a network, whether it's software-defined, intent-based or disaggregated. (SearchSDN.com)
 
How to buy the right on-premises WLAN for the enterprise

On-premises WLAN typically offers better performance than cloud-controlled products. Just be sure to consider these four factors, including WLAN security, when selecting a system. (SearchNetworking.com)

 
Cloud unified communications points to consider
UC deployment has evolved, and enterprises can now choose from on-premises or cloud-based UC options or a mix of both. Find out how to decide which UC model is right for you. (SearchUnifiedCommunications.com)
 
What are the benefits of SD-WAN services vs. MPLS?

When weighing SD-WAN vs. MPLS for unified communications architecture, SD-WAN prevails. Networking expert Carrie Higbie Goetz explains the benefits of SD-WAN services over MPLS. (SearchUnifiedCommunications.com)

 
Understand the basics of 5G wireless networks
5G wireless networks offer enterprises a lot of intriguing possibilities. What exactly is 5G, and what has to happen before the high-speed, low-latency technology becomes a reality? (SearchNetworking.com)
 
How to select a UCaaS provider amid market volatility
As mergers and acquisitions swirl around the UCaaS market, organizations need to inspect potential vendors' long-term financial stability and product roadmaps. (SearchUnifiedCommunications.com)
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