Chatbots & AI: A match made in CX

The latest white papers, case studies and product information

Business Technology Research     April 03, 2018

IN THIS ISSUE Chatbots & AI: A match made in CX Head into the cloud with HANA Essential Guide to Disaster Recovery

Chatbots & AI: A match made in CX SPONSORED BY: Zendesk In the age of the customer, the term customer experience is highly charged and constantly changing. What adds to this is the new technology being used in contact centers to improve the customer experience. In this e-guide, learn how artificial intelligence, chatbots, and better data insights are used to improve CX and increase customer loyalty. Read More

Head into the cloud with HANA SPONSORED BY: SearchSAP This three-part handbook helps users get to the heart of the SAP cloud strategy. Learn from freelance writer Chris Maxcer about SAP HANA cloud tools, how customers are reacting to the push to the cloud, and how SAP is responding to user concerns. Read More

Essential Guide to Disaster Recovery SPONSORED BY: SearchStorage.com With the mushrooming of disaster recovery technology in the past few years, your excuses for not having a DR plan are falling away. Use this Essential Guide to learn how to take advantage of new technologies that make the disaster recovery provision and planning process easier than it's ever been. Read More

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