What is intelligent process automation and where is it headed? Also: IBM tackles conversational UX design

IT Strategy Digest Content from TechTarget's global network for CIOs and IT Leaders |May 2, 2018 OPINION Is the future of robotic process automation intelligent? John Moore, Senior Site Editor Intelligent process automation may eventually supplant traditional robotic process automation as AI propels the technology away from automating rote tasks. (SearchCIO.com) Advertisement NEWS   Top 2018 cybersecurity trends to watch out for A glance at IT news shows cybersecurity trends remain on companies' radar. At the CIO Boston Summit, Cybereason's Jessica Stanford discussed steps to defend against risk. (SearchCIO.com)   Cloud Foundry deployments boost customer experience, communication IT pros from Comcast, American Airlines and Zipcar sound off on benefits of the software development platform at April's Cloud Foundry Summit in Boston. (SearchCIO.com)   Conversational UX design: What it is and who's paving the way Two researchers at IBM aim to make AI systems converse more like humans. Here, they discuss the emerging field of conversational UX design and the expertise that goes into it. (SearchCIO.com)   'Virtual humans' pick up on social cues The digital assistants out there are good at giving stock responses to hyperarticulated questions, but they're not exactly great conversationalists. Carnegie Mellon Professor Justine Cassell is aiming to change that with her work on programming ''virtual humans.'' (SearchCIO.com) EXPERT ADVICE   IoT initiatives raise new complications for CIOs As CIOs integrate IoT team projects, they must find a new balance between operational technology and IT -- a process that requires as much political savvy as tech expertise. (SearchCIO.com)   Some types of AI aren't ready for their close-up Michael Ringman, CIO at TELUS International, talks about two types of artificial intelligence and why companies should not be bullish on chatbots. (SearchCIO.com)   Gartner on blockchain: Questions to ask and lots of caveats It's immature, misunderstood, untested in the enterprise, risk-laden -- and needs to be on the CIO agenda. Gartner's Nick Heudecker frames the blockchain questions you should be asking. (SearchCIO.com)   Definition: smart contract A smart contract, also known as a cryptocontract, is a computer program that directly controls the transfer of digital currencies or assets between parties under certain conditions. (SearchCIO.com) About This E-Newsletter This e-newsletter is published by the TechTarget network. To unsubscribe from IT Strategy Digest, click here. Please note, this will not affect any other subscriptions you have signed up for. TechTarget CIO and IT Management Media Group, 275 Grove Street, Newton, MA 02466. Contact: webmaster@techtarget.com Copyright 2018 TechTarget. All rights reserved.