3 options for transforming your legacy contact center

The latest white papers, case studies and product information

Business Technology Research     August 28, 2019

IN THIS ISSUE 3 options for transforming your legacy contact center How a global automotive leader secured its enterprise cloud migration Report: 30-page guide to embedded analytics Accelerate productivity with unified team communications Computer Weekly – 12 March 2019: How a 144-year-old retailer is moving into the digital age

3 options for transforming your legacy contact center SPONSORED BY: Genesys In this e-book, discover how to transform your contact center with Genesys. Learn how to maximize your customer experience platform migration options while minimizing risk and disruption, and explore how the cloud can help improve your migration prospects. Read More

How a global automotive leader secured its enterprise cloud migration SPONSORED BY: Cisco Umbrella This case study uncovers how BorgWarner, a global automotive product leader, protected its growing network, without adding latency, resource requirements, or hardware. Read More

Report: 30-page guide to embedded analytics SPONSORED BY: Qlik For decades, business intelligence (BI) and analytics tools have failed to penetrate more than 25% of an organization, but embedded analytics is changing that figure. In this 30-page report on embedded analytics, learn the steps to defining an analytics project, selecting an embedded product, and building and sustaining the application. Read More

Accelerate productivity with unified team communications SPONSORED BY: Motorola, Inc. Learn about a unified team communications system that's designed to help you facilitate the flow of productivity by coordinating the collaborative devices like radios and smartphones that keep your workforce connected securely and reliably. Read More

Computer Weekly – 12 March 2019: How a 144-year-old retailer is moving into the digital age SPONSORED BY: ComputerWeekly.com In this week's Computer Weekly, we talk to the CIO of Liberty, one of London's oldest and most traditional retailers, about moving into the digital, omnichannel age. Our latest buyer's guide looks at best practice in threat management. And we examine the results of our exclusive reader research on 2019 IT buying priorities. Read the issue now. Read More

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