Friday, August 16, 2019

Breaking down the parts of a CPaaS platform

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Latest Technology News & Expert Advice     August 16, 2019
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Issue Highlights:
Breaking down the parts of a CPaaS platform
How UC technology works and why you need it
Atos, Nice inContact partner to offer cloud contact center
What areas should hybrid cloud video security address?
Avaya earnings: Company in advanced talks with multiple bidders
Breaking down the parts of a CPaaS platform
Cloud-delivered communications are the backbone of many organizations. Review the key terms around CPaaS platform features and development tools with this glossary.
How UC technology works and why you need it
Explore the emergence of unified communications and the evolution of UC technology as a response to changing business needs.
Atos, Nice inContact partner to offer cloud contact center
Atos will integrate CXone with Circuit and sell it as Cloud Contact Center-powered by CXone. Customers will still have the option of Atos' on-premises contact center platform.
What areas should hybrid cloud video security address?
Hybrid cloud provides several benefits to a business. But hybrid cloud video security shouldn't be taken for granted. Learn what four areas should be considered.
Avaya earnings: Company in advanced talks with multiple bidders
Avaya will decide within 30 days whether to pursue a sale or other 'strategic transaction' to compensate shareholders. The company is in advanced talks with multiple parties.
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