Customer service best practices

The latest white papers, case studies and product information

Business Technology Research     August 28, 2019

IN THIS ISSUE Customer service best practices Cisco vs. Forcepoint vs. McAfee vs. the rest: Secure Web Gateway vendors, compared Hundreds of respondents report on embedded analytics Use analytics to improve your digital workspace productivity How team communications help power a smart hotel

Customer service best practices SPONSORED BY: Genesys How do you guarantee the success of your customer experience strategy? In this e-book, discover how to improve your existing customer experience strategy through the integration of customer service best practices from Genesys, and explore 5 ways to deal with customer challenges and burnout. Read More

Cisco vs. Forcepoint vs. McAfee vs. the rest: Secure Web Gateway vendors, compared SPONSORED BY: Cisco Umbrella See how customers rate secure web gateway vendors such as Cisco, Forcepoint, McAfee, Symantec and Zscaler to assist you in your buying decision. Read More

Hundreds of respondents report on embedded analytics SPONSORED BY: Qlik Embedded analytics has emerged as an analytical delivery strategy to bring insights quickly right when you need to make a critical business decision, and even to everyday business workers. Tap into this Aberdeen Group research report to see how businesses are benefitting from embedded analytics. Read More

Use analytics to improve your digital workspace productivity SPONSORED BY: Citrix Analytics has always been used to improve business metrics and performance, but don't neglect your digital workspace. In this resource, learn how to gather and use data from several sources to improve data flow and make your workplace more intelligent and productive. Read More

How team communications help power a smart hotel SPONSORED BY: Motorola, Inc. Download this guide to learn about Motorola Solutions and how their communication devices can help you connect people, properties and locations to streamline operations, keep your workers safe, control costs and enhance guest satisfaction. Read More

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