If your CX is struggling, your customer service may be to blame

The latest white papers, case studies and product information

Business Technology Research     August 15, 2019

IN THIS ISSUE If your CX is struggling, your customer service may be to blame How to enable reliable point-to-point wireless broadband Computer Weekly – 19 March 2019: How IT leaders should work with marketing Analyst report: How to operationalize Machine Learning

If your CX is struggling, your customer service may be to blame SPONSORED BY: Squelch In this article, learn how improving your customer service agents' satisfaction can enhance CX and drive your business' bottom line. Discover how CX and customer service satisfaction are linked, and uncover how to get the most out of your support team. Read More

How to enable reliable point-to-point wireless broadband SPONSORED BY: Cambium Networks Learn about the point-to-point broadband technology from Cambium Networks, and find out how you can create high capacity network infrastructure with mobile wireless backhaul. Read More

Computer Weekly – 19 March 2019: How IT leaders should work with marketing SPONSORED BY: ComputerWeekly.com In this week's Computer Weekly, experts advise on how IT and marketing chiefs can work together to deliver a high-quality customer experience. We examine how supercomputers are transforming science by processing large-scale data analytics. And we look at a key ethical aspect of AI – how to explain the decisions an AI makes. Read the issue now. Read More

Analyst report: How to operationalize Machine Learning SPONSORED BY: IBM Companies everywhere are relying on data science to solve business problems. However, many data scientists and engineers lack the skills to successfully operationalize data science models. Read this research report to learn how your organization can successfully operationalize machine learning and data science projects. Read More

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