Reverse mentoring is a management practice in which a senior employee seeks to gain business insights from a less experienced, often younger employee. As the name implies, reverse mentoring flip-flops the typical mentoring relationship in which a more experienced person guides a less experienced person. The goal of reverse mentoring is to take advantage of the fresh perspective a newcomer offers. An often-cited reason for introducing the concept of reverse mentoring to an organization is to leverage the shopping habits and technical know-how of younger workers. Reverse mentoring as a corporate practice is often associated with former General Electric CEO, Jack Welch. During a business trip to London in 1999, Welch learned that his global consumer finance CEO was learning about the potential power of the internet from a younger employee. When Welch returned from his trip, he formalized the idea of reverse mentoring and made it part of his own leadership practice. Today, many companies, including Cisco, Dell, HP, UnitedHealthcare and Fidelity have developed and implemented their own reverse mentoring programs. The concept has proved to be beneficial to both the mentor and the mentee. Continue reading... About Jack Welch | Jack Welch led General Electric through 20 years of its greatest financial success. During his tenure, the value of GE stock rose from $14 billion to more than $400 billion, an increase of more than 2,700%. The Welch years at G.E. are associated with several important managerial innovations in addition to reverse mentoring, including Six Sigma, a popular management philosophy that emphasizes the use of data -- and stacked ranking, a controversial management philosophy in which the bottom 10% of an organization's employees are let go each year. | Jack Welch 1935 - 2020 | | "Examples of the ideas that interns have brought to Dell through reverse mentoring have ranged from suggested improvements to the helpdesk, to using social media to gather information during the working day." - Cliff Saran | Related Terms You Should Know stacked ranking Stack ranking is an employee review process that forces managers to rank workers and fire the bottom 10%. Gen Z Cisco uses reverse mentoring with new hires to understand how the company's customers learn. self-driving teams Agile and DevOps leadership techniques are inclusive and team-centered in contrast to top-down management techiques. virtual mentor The co-founder of the world's largest B2B trading platform launched the Virtual Mentor Network because there was a mentor shortage. This term describes an organization's overall strength in regards to cybersecurity. a. posture b. attenuation Answer Thank you for reading! For feedback about any of our definitions or to suggest a new definition (or learning resource) please contact us at: editor@whatIs.com | FOLLOW US | | About This E-Newsletter The Word of the Day is published by TechTarget, Inc., 275 Grove Street, Newton, Massachusetts, 02466 US.
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