Introducing Smart Answers for Employee and Customer Support After COVID-19 | | | | | | Webinar | Wednesday, May 27 | 11:00am PT / 2:00pm ET | | | The COVID-19 pandemic has forced companies to support far more customers and employees through digital channels than ever before. Many are turning to chatbots to help meet increasing demand, but traditional rules-based approaches can't keep up. Our new Smart Answers add-on to Lucidworks Fusion makes existing chatbots and virtual assistants more intelligent and more valuable to the people you serve. | | | Join us for a webinar to learn about Smart Answers. This session will cover: | | | How search and deep learning extend conversational frameworks for improved experiences | | | | How Smart Answers improves customer care, call deflection, and employee self-service | | | | A live demo of Smart Answers for multi-channel self-service support | | | | | | | Radu Miclaus Director of Product, AI and Cloud Lucidworks | | | Steven Mierop Solutions Engineer Lucidworks | | | | | | | |
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