Hi there,
As you continue to shelter-in-place, a thought may have crossed your mind, “Will life ever be what it once was?”
Before COVID-19, almost 80% of the U.S. workforce worked in service - imagine, most of these jobs involved in-person interactions!
Leaders at service companies like yourself have a tough job right now. Tougher than most industries. You have to re-shape offerings & supporting technology to prepare for what the ‘new normal’ turns out to be.
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