Hi David,
We unintentionally messed up the Salutation on our first invitation to you, and want to make it right!
Nonetheless, we still think you’ll benefit from this upcoming panelist session.
Before COVID-19, almost 80% of the U.S. workforce worked in service - imagine, most of these jobs involved in-person interactions!
Leaders at service companies like yourself have a tough job right now. Tougher than most industries. You have to re-shape offerings & supporting technology to prepare for what the ‘new normal’ turns out to be.
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