Word of the Day: affective computing (emotion AI)

Word of the Day Daily updates on the latest technology terms |March 26, 2018

affective computing (emotion AI) Affective computing, also known as AC or emotion AI, is an area of study within cognitive computing and artificial intelligence that is concerned with gathering data from faces, voices and body language to measure and perhaps replicate human emotion. An important business goal of AC is to build human-computer interfaces that can detect and appropriately respond to an end user's state of mind. Affective computing has the potential to humanize digital interactions and offer benefits in an almost limitless range of applications. For example, in an e-learning situation, an AC program could detect when a student is frustrated and offer expanded explanations or additional information. In telemedicine, AC programming can help physicians quickly understand a remote patient's mood or look for signs of depression. Other business applications currently being explored include customer relationship management (CRM), human resource management (HRM), marketing and entertainment.   A computing device with emotion AI programming gathers cues about a user's emotional state from a variety of sources, including facial expressions, muscle tension, posture, hand and shoulder gestures, speech patterns, heart rate, pupil dilation and body temperature. The technology that supports emotion measurement and analysis includes sensors, cameras, big data, deep learning and analytics engines.   As of this writing, RESTful APIs are available to measure human emotion from companies such as Affectiva, Humanyze, CrowdEmotion and Emotient. IBM Watson APIs include Tone Analyzer and Emotion Analysis. The term affective computing is generally credited to Rosalind Picard, a computer scientist at MIT and founder of Affectiva. In psychology, the word affect is used to a patient's emotional tone. Quote of the Day "Gartner predicts emotion AI systems are becoming so sophisticated that by 2022, our personal devices will know more about our emotional states than our own family." - Bridget Botelho   Trending Terms human-computer interaction speech recognition gesture recognition e-learning biometrics ambient intelligence emotion analytics   Learning Center AI in healthcare spurs advanced uses such as emotional intelligence AI in healthcare is spawning advanced applications, such as using data about emotion and socioeconomic conditions to personalize care and post-treatment. IoT enhances customer engagement for brands and marketers Enhanced IoT capabilities measure customer engagement, allowing businesses to develop richer profiles and create more effective marketing campaigns. Consumer device boom heralds user interface innovation, says Gartner Consumers will add more devices to their personal portfolio instead of consolidating, says analyst Gartner. Beyond Verbal takes on emotions analytics in call centers and beyond Emotional analytics software vendors say they can diagnose a speaker's emotional state and make course corrections in settings like call centers. AI technologies have come far, but the road is long Machine learning is a black art that requires multiple PhDs, money and time but upcoming AI technologies tools could change that. 'Intelligent tutoring systems' use AI to boost student IQ Carnegie Mellon University's Ken Koedinger makes the case for an intelligent tutoring system in the classroom. Writing for Business Although some parts of the consumer industry are adept at using artificial intelligence apps practically and profitably, most businesses are slow to ________ and implement AI. A. except B. accept Answer   Stay In Touch For feedback about any of our definitions or to suggest a new definition, please contact me at: mrouse@techtarget.com   Visit the Word of the Day Archives and catch up on what you've missed!   FOLLOW US About This E-Newsletter This e-newsletter is published by the TechTarget network. To unsubscribe from Whatis.com, click here. Please note, this will not affect any other subscriptions you have signed up for. TechTarget, Whatis, 275 Grove Street, Newton, MA 02466. Contact: webmaster@techtarget.com Copyright 2018 TechTarget. All rights reserved.