Wednesday, March 28, 2018

Improving service quality and lowering operating cost just got a lot easier?

This month's issue 'Advanced Analytics in Service Operation Management.' to receive the latest information on IoT and Advanced Analytics.

Hello David,

We would like to invite you to subscribe to our monthly newsletter so that we can provide you with the latest news and information on Advanced Analytics, IoT, and Operational Intelligence. The Focus of this month's issue 'Advanced Analytics in Service Operation Management.' 

Click here to sign up for our monthly newsletter.

Here are some highlights and insights we wanted to share with you in Vitria March Newsletter:

Overviewing the 
value of advanced analytics to service operations management

Data-driven key performance indicators delivered in real time is becoming a critical ingredient to remaining competitive and delivering superior experience to your customers.

Using advanced analytics and machine learning algorithms, applied to a unified set of both historic and streaming data can reduce service incident response and resolution by up to 50%.

Automated analysis of batch and streaming data enables effective exception-based management processes. Machine learning algorithms and predictive analytics can improve asset lifecycle planning and maintenance scheduling, lower operating cost, and improve availability. Automated action response triggers reduce human intervention.

By 2020 70% of all organizations will adopt streaming to enable real-time analytics and for most CIOs, achieving broad competence in event-driven IT will be one of their top three priorities. The confluence of cloud, intelligent devices, powerful networks and advanced analytics provides opportunities for enormous data-driven operational improvements.

Streaming data combined with advanced analytics can deliver real-time visibility into processes, deeper insights, and better predictions in order to take smarter actions.

The opportunities for data-driven operational improvements are vast yet many companies struggle to execute the complexity in bringing diverse data sets together quickly for real-time analysis—integrating multiple technologies, skill sets, and vendors and delivering greater value without changing other systems or processes.

VIA by Vitria is a complete analytics solution designed to meet these challenges head on. View the solution explainer Video here:

 

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Vitria has developed a free Advanced Analytics in Service Operation Management white paper to help organizations prepare for the future.

Reserve your copy here.

 

Your Analytically,
The Vitria Team
http://www.vitria.com/

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