Reimagine HR service delivery where IT, employees come first

Reimagine HR service delivery where IT, employees come first

Forrester has constructed a Total Economic Impact (TEI) framework for those organizations considering implementing ServiceNow’s HR Service Management solution, which aims to make service delivery more efficient for HR and provide fast and personalized employee service, even for cases that require action from other departments. The objective of the framework is to identify the cost, benefit, flexibility, and risk factors that affect the investment decision, to help you best understand – from a strictly vendor-neutral viewpoint with zero product or marketing spin – how to take advantage of specific product benefits with reduced cost. Bottom line: If you’re looking to transform HR service delivery, reduce HR operating expense, increase efficiency, and improve the employee experience throughout your entire organization, this special report from Forrester was written with you in mind.

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