ITSM: 5 considerations when choosing a virtual support agent

The latest white papers, case studies and product information

Business Technology Research     June 25, 2018

IN THIS ISSUE ITSM: 5 considerations when choosing a virtual support agent The realities of cybercrime in today's hyperconnected world Big data, microservices, and containers: Unlock your data's agility Strategic customer data management for B2B marketers

ITSM: 5 considerations when choosing a virtual support agent SPONSORED BY: Serviceaide Can AI help your ITSM? In this resource, learn about the top five questions your IT organization should address when considering a virtual support agent to determine if these solutions can be advantageous to your IT services. Read More

The realities of cybercrime in today's hyperconnected world SPONSORED BY: Akamai Technologies It's likely not a matter of if, but when your company will fall prey to a targeted attack involving malware, ransomware, data exfiltration, or phishing. In fact, 70% of organizations reported a security incident that negatively impacted their business in the past year. Learn more about the realities of cybercrime in today's hyperconnected world. Read More

Big data, microservices, and containers: Unlock your data's agility SPONSORED BY: MapR Explore how you can create a modern data architecture that brings more agility to your apps, data, and infrastructure for digital transformation initiatives. Plus, discover how to break down data siloes, tackle big data analytics challenges, increase agility with containers and microservices, and more. Read More

Strategic customer data management for B2B marketers SPONSORED BY: Informatica Learn about strategic customer data management and how B2B marketers can quickly find the data they need, discover the relationships that deliver the most value, and make the best decisions. Read More

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