Cloud application performance management (CAPM) is the process of monitoring user experience (UX) for application programs that are running in private and hybrid cloud environments. An important goal of any CAPM initiative is to provide administrators with the ability to identify a poor user experience quickly so the cloud service can be turned off, either manually or automatically, until the issue is resolved. Measuring the user experience for public cloud-hosted applications requires an intelligent agent to be placed on the application server to monitor metrics such as application response-time. CAPM tools can be used to combine data from disparate monitoring silos into a correlation engine and dashboard. The dashboard makes data logs easier to read and saves IT staff from memory-dependent and error-prone manual correlation and analysis. Before the advent of APM tools, application performance troubleshooting was a time consuming and tedious task. As organizations begin to move enterprise applications to the cloud, however, the need for a tool that monitors and manages the performance and availability of applications across a distributed computing environment has become a must-have. |
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