Wednesday, October 31, 2018

Adobe's Commerce Cloud debuts; Oracle beefs up CX

Salesforce CRM Digest
A roundup of business applications content from TechTarget's network | Oct. 31, 2018
TechTarget
FEATURED STORY

Adobe-Magento Commerce Cloud brings e-commerce muscle

By Jesse Scardina, News Writer

After acquiring Magento for $1.7 billion earlier this year, Adobe has integrated its commerce product into Adobe Experience Cloud for both enterprises and SMBs.
(SearchCRM.com)

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NEWS
 
Oracle moves to consolidate customer data with CX tool

Going after Salesforce, Oracle unveils Subscription Management to help users manage the growing number of consumer-facing subscription products.

(SearchCRM.com)

 

FinancialForce brings Einstein Analytics to the back office

FinancialForce adds an analytics layer to its Professional Services Automation product to help users find better insights in their back-office applications.

(SearchSalesforce.com)

EXPERT ADVICE
 

What's it worth to you? Dynamic pricing in CRM figures it out

Born out of the '80s era airline deregulation, dynamic pricing finds new life and popularity when mixed with AI. In this Pipeline podcast, we talk with Ulrich von Beck of Pros.
(SearchCRM.com)

 
Tips to build a successful digital customer service strategy

CRM pros from Wendy's, Chamberlain Group and DoorDash offer tips for integrating Salesforce AI and social media channels to create a successful digital CX strategy.
(SearchSalesforce.com)

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