Modern customer service: A checklist

The latest white papers, case studies and product information

Business Technology Research     October 25, 2018

IN THIS ISSUE Modern customer service: A checklist Learn from these early container adopters (Un)quantified benefits of IBM SPSS Modeler for data scientists Why you should score sales reps to improve performance Powering real-time, data-intensive apps with 1 platform

Modern customer service: A checklist SPONSORED BY: ServiceNow How does your business compare to your competitors in terms of delivering great customer service? Download this resource for a checklist of tips you should be following to deliver modern customer service, including how to provide an effortless service experience and use modern tech such as IoT devices. Read More

Learn from these early container adopters SPONSORED BY: IBM In these survey results from IBM, learn what early container adopters have learned from containerizing their mission-critical apps, and how you can adjust your container strategy based on their results. Read More

(Un)quantified benefits of IBM SPSS Modeler for data scientists SPONSORED BY: IBM Forrester Research conducted a Total Economic Impact report to provide you with all the details you need to understand IBM SPSS Modeler's data science capabilities, including quantified and unquantified benefits from several customers. Download the full report for tips on deployment, results and key findings from customer interviews. Read More

Why you should score sales reps to improve performance SPONSORED BY: Rekener In this white paper, learn about sales rep scorecards and how they can provide sales leaders with an easy and actionable way to score their reps. Find out how managers can score and compare reps and teams to get a real time snapshot of where reps rank. Read More

Powering real-time, data-intensive apps with 1 platform SPONSORED BY: InterSystems Read this whitepaper to learn how businesses are building real-time, data-intensive applications that are delivering new and innovative business services, increasing revenues, streamlining operations, and reducing total cost of ownership. Read More

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