| IT Strategy Digest | | Content from TechTarget's global network for CIOs and IT Leaders|March 11, 2020 | |  | | | | | FEATURE | | | by George Lawton, Contributor | | RPA's usefulness in automating low-level digital work tasks is undeniable, but its most important function may be serving as the gateway to enterprise hyperautomation. | | | Advertisement | | | | | | | NEWS | | | | ITIL and ITSM best practices for process improvement | Companies employ ITIL and ITSM best practices to achieve business process improvement, cut costs and improve efficiencies within the organization. ITIL is a set of processes and standards to help enterprise organizations practice effective IT service management. | | | | | | | | EXPERT ADVICE | | | | | | What's the difference between RPA and IPA? | To prepare for robotic process automation combined with the more sophisticated intelligent process automation, CIOs first need to consider their key differences and how they overlap. | | | | About This E-Newsletter The IT Strategy Digest is published by TechTarget, Inc., 275 Grove Street, Newton, Massachusetts, 02466 US.
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