Choosing contact center infrastructure software

Latest Technology News and Expert Advice A roundup of news and tips on the topics you're interested in | May 04, 2017 ISSUE HIGHLIGHTS Choosing contact center infrastructure software Definition: contact center infrastructure CryptXXX: How does this ransomware spread through legitimate websites? How did Ammyy Admin software get repeatedly abused by malware? The Darkleech campaign: What changes should enterprises be aware of? EXPERT ADVICE Choosing contact center infrastructure software Contact center infrastructure purchases can be costly, but they also bring serious ROI through a boost in efficiency and customer experience.   Definition: contact center infrastructure A contact center infrastructure is a framework composed of the physical and virtual resources that a call center facility needs to operate effectively.   CryptXXX: How does this ransomware spread through legitimate websites? The CryptXXX ransomware has been spreading through compromised legitimate websites that redirect to malicious sites. Expert Nick Lewis explains how this happens with WordPress.   How did Ammyy Admin software get repeatedly abused by malware? The remote administration Ammyy Admin software was repeatedly found to be spreading different types of malware. Expert Nick Lewis explains how enterprises should protect themselves.   The Darkleech campaign: What changes should enterprises be aware of? Darkleech campaigns have taken a new form and have now stopped using obfuscated script. Expert Nick Lewis explains the changes in Darkleech operations to watch for.   About This E-Newsletter This email is published by the TechTarget Security Media Group. Copyright 2017 TechTarget, Inc. All rights reserved. Designated trademarks and brands are the property of their respective owners. To unsubscribe from all Security Media Group emails, Go to unsubscribe. TechTarget Security Media Group, 275 Grove Street, Newton, MA 02466 Contact: webmaster@techtarget.com When you access content from this email, your information may be shared with the sponsors of that content as described in our Privacy Policy. About TechTarget: TechTarget publishes media for IT pros with more than 100 focused websites providing quick access to a deep store of news, advice and analysis about the technologies, products and processes crucial to your job.