AIOps can give service desks much needed breathing room: Here's how

The latest white papers, case studies and product information

Business Technology Research     August 05, 2019

IN THIS ISSUE AIOps can give service desks much needed breathing room: Here's how Modern customer service: Tips, tricks, and technologies for your success 10 signs your endpoint security strategy needs to be updated Deliver high-capacity network access with wireless broadband Computer Weekly – 21 May 2019: Managing software updates in Windows 10

AIOps can give service desks much needed breathing room: Here's how SPONSORED BY: ServiceNow Jump inside this white paper to learn how ServiceNow's AIOps platform employs machine learning, natural language processing, advanced analytics and more to cut through event noise and give IT support professionals some breathing room. Read More

Modern customer service: Tips, tricks, and technologies for your success SPONSORED BY: ServiceNow According to Forrester, 63% of consumers will stop doing business with a brand due to poor customer service. In this white paper, learn how to prevent customer dissatisfaction, and uncover the essential features of a competitive customer service strategy. Read More

10 signs your endpoint security strategy needs to be updated SPONSORED BY: Blackberry Cylance Cyber attacks are increasing in frequency, and effectiveness. The ongoing trend of successful attacks demonstrates that cybersecurity practices are not keeping pace with modern threats. Is your organization well-defended? In this infographic, explore 10 signs that will help you determine whether your endpoint security strategy needs to be updated. Read More

Deliver high-capacity network access with wireless broadband SPONSORED BY: Cambium Networks Find out how wireless broadband is helping to provide the high-speed, cost-effective connectivity to meet Europe's WiFi4EU program needs. Plus, learn about wireless technology that is designed to deliver high-capacity, secure network access. Read More

Computer Weekly – 21 May 2019: Managing software updates in Windows 10 SPONSORED BY: ComputerWeekly.com In this week's Computer Weekly, we find out how technology is fighting poverty by increasing financial inclusion. We examine how best to manage the challenges of Microsoft's new plan for ongoing Windows 10 updates. And we find out how data innovation at Lloyd's of London is supporting a wider digital modernisation. Read the issue now. Read More

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