How agents can simplify their customer interactions with case management software

The latest white papers, case studies and product information

Business Technology Research     August 05, 2019

IN THIS ISSUE How agents can simplify their customer interactions with case management software 4 techniques to perfect customer service Traditional event management isn't enough: How AI can help How to enable reliable point-to-point wireless broadband Computer Weekly – 19 March 2019: How IT leaders should work with marketing

How agents can simplify their customer interactions with case management software SPONSORED BY: Squelch What is customer case management and how can it help your business? In this blog, learn about the basics of customer case management, review key features, top service providers, and the clear benefits for your organization. Read More

4 techniques to perfect customer service SPONSORED BY: ServiceNow In this analyst report from Aberdeen, discover what the best-in-class customer service organizations are doing to stay ahead. Download now to learn more about the top challenges impacting successful CX, and uncover the 4 transformational techniques to take your customer service to the next level. Read More

Traditional event management isn't enough: How AI can help SPONSORED BY: ServiceNow Find out how machine learning and artificial intelligence tools can offer an alternative to traditional event management processes that can leave your systems vulnerable to outages. Read More

How to enable reliable point-to-point wireless broadband SPONSORED BY: Cambium Networks Learn about the point-to-point broadband technology from Cambium Networks, and find out how you can create high capacity network infrastructure with mobile wireless backhaul. Read More

Computer Weekly – 19 March 2019: How IT leaders should work with marketing SPONSORED BY: ComputerWeekly.com In this week's Computer Weekly, experts advise on how IT and marketing chiefs can work together to deliver a high-quality customer experience. We examine how supercomputers are transforming science by processing large-scale data analytics. And we look at a key ethical aspect of AI – how to explain the decisions an AI makes. Read the issue now. Read More

This newsletter is published by TechTarget, Inc. 275 Grove Street, Newton, Massachusetts, 02466 US Click to: Unsubscribe You are receiving this email because you are a member of TechTarget. When you access content from this email, your information may be shared with the sponsors or future sponsors of that content and with our Partners, see up-to-date Partners List below, as described in our Privacy Policy. For additional assistance, please contact: webmaster@techtarget.com © 2019 TechTarget, Inc. all rights reserved. Designated trademarks, brands, logos and service marks are the property of their respective owners. Privacy Policy | Partners List