Turn your contact center into a profit generator

The latest white papers, case studies and product information

Business Technology Research     August 06, 2019

IN THIS ISSUE Turn your contact center into a profit generator Provide user flexibility and device choice while maintaining control Map your customer service success The higher ed guide to wireless connectivity Top 10 business applications stories of 2018

Turn your contact center into a profit generator SPONSORED BY: Squelch In this article, glean the insight you need to turn your contact center into a profit generator. Learn how to elevate your customer service support team, and get started building a better CX strategy. Read More

Provide user flexibility and device choice while maintaining control SPONSORED BY: Citrix Read this article to learn how IT can deliver the many options that enable the agility and flexibility digital businesses need, focusing on contextually aware platforms that offer a wide range of choices for IT, management and workers. Read More

Map your customer service success SPONSORED BY: ServiceNow View this white paper to explore how you can better asses the quality of your customer experience by gaining a better understanding of your customer journey. Learn how to lay the foundation for a successful customer journey map, and discover how to put your journey map into action. Read More

The higher ed guide to wireless connectivity SPONSORED BY: Cambium Networks This white paper explores how to improve wireless connectivity for campus networks like those used by higher education organizations. Learn about an end-to-end, cloud-based network management system that's designed to help you create reliable connectivity with wireless broadband and 802.11ac edge access. Read More

Top 10 business applications stories of 2018 SPONSORED BY: ComputerWeekly.com The steady modernisation of ERP systems, as they edge to the cloud and are complemented by new-generation customer software, was markedly evident this year. And blockchain and AI are making inroads. In this e-guide, Computer Weekly takes a look at the top 10 business applications of 2018. Read More

This newsletter is published by TechTarget, Inc. 275 Grove Street, Newton, Massachusetts, 02466 US Click to: Unsubscribe You are receiving this email because you are a member of TechTarget. When you access content from this email, your information may be shared with the sponsors or future sponsors of that content and with our Partners, see up-to-date Partners List below, as described in our Privacy Policy. For additional assistance, please contact: webmaster@techtarget.com © 2019 TechTarget, Inc. all rights reserved. Designated trademarks, brands, logos and service marks are the property of their respective owners. Privacy Policy | Partners List