Tuesday, May 5, 2020

SBA gets help with call overload. Also: COVID-19 tracing apps, new approaches to onboarding

 
 
Business Applications Digest
A roundup of business applications content from TechTarget's network |May 05, 2020
TechTarget
FEATURED STORY

U.S. set $20M contract to gig work call center Liveops

By Patrick Thibodeau, news writer

Liveops Inc., a gig work pioneer, has been hired by the U.S. Small Business Administration to take calls from businesses seeking relief under the CARES Act.

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NEWS
 
Celonis process mining edges toward autonomous enterprise

The Celonis process mining platform now has Operational Applications for accounts payable and supply chain that allow companies to take automated actions on processes.

 
HR to see COVID-19 status dashboards, contact tracing

A return to work means managing COVID-19 infection risks. HR is getting tools to help accomplish this management, as well as an app to automate contact tracing.

 
SuccessFactors Talent Management best practices

With tools to cover the employee journey, SAP SuccessFactors Talent Management has a wealth of functionality. Here's how to make sure you get the most out of it.

 
ERP implementation challenges grow in COVID-19 crisis

ERP implementation experts Marcus Harris and Daniel Saeedi tell how organizations can manage ERP project disruption caused by the COVID-19 pandemic crisis.

EXPERT ADVICE
 

5 tips to foster remote employee engagement

COVID-19 has left many businesses no choice but to send their employees home to work. Here are some things that HR can do to keep remote employees engaged and productive.

 
Rethink onboarding and training digital adoption strategy
Digital adoption strategies are crucial in today's "new normal," and that includes those related to new onboarding and training tools. Experts weigh in on how to create success.
 

Pros and cons of non-RFP vs. RFP procurement process

The decision to use an RFP procurement process or skip it rests on each companies' unique needs. Understand how each method works and why each has its own pros and cons.

 
How does Employee Central Payroll monitor COVID-19 laws?
The SuccessFactors Employee Central Payroll Localization is one of the systems' core benefits. Now, SAP has released COVID-19 legal changes monitoring.
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