How Zendesk plans to crack the enterprise market

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ISSUE DATE: 22 September 2019 How Zendesk plans to crack the enterprise market Inside blockchain and its various applications Police use of algorithms needs stronger safeguards to prevent bias, report says Research explores economic benefits of full-fibre and 5G at local level

IN DEPTH How Zendesk plans to crack the enterprise market Zendesk has been courting enterprises by billing itself as a customer experience software company, leaning on its design smarts to stand out among bigger rivals. Inside blockchain and its various applications We explore the technology around blockchain shaping how businesses use data. Police use of algorithms needs stronger safeguards to prevent bias, report says A study by the Royal United Services Institute calls for new code of practice to guide use of algorithmic tools in policing. Research explores economic benefits of full-fibre and 5G at local level The Broadband Stakeholders Group (BSG) has published research by Oxera to help local authorities understand the benefits of full-fibre and 5G.

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