Wednesday, September 18, 2019

RPA use cases that take RPA to next level

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Latest Technology News & Expert Advice     September 18, 2019
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Issue Highlights:
RPA use cases that take RPA to next level
New BPMS architecture is answer to 'future-proofing' the enterprise
Law firm CIO says RPA investment delivering 'material benefits'
AI for decision-making shows promise, but worker trust an issue
Efficiency vs. effectiveness in business: Which comes first?
RPA use cases that take RPA to next level
Taking RPA use cases to the next level entails automating complex processes, establishing a governance program and using management techniques such as Six Sigma.
New BPMS architecture is answer to 'future-proofing' the enterprise
An aging, complex IT environment needed to become more nimble -- and remain stable. A months-long project using a new BPMS architecture pointed the way.
Law firm CIO says RPA investment delivering 'material benefits'
CIO Vince DiMascio describes how investment in RPA is optimizing legal processes and serving as the glue for integrating business systems at Berry Appelman & Leiden.
AI for decision-making shows promise, but worker trust an issue
Companies like Walmart are using AI for decision-making in business processes, but the discipline is new and workers are wary. Experts offer ways to build trust.
Efficiency vs. effectiveness in business: Which comes first?
Operational efficiency gains do not equate to operational effectiveness. Expert Dan Morris explains efficiency vs. effectiveness in business process automation.
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